Legal Information

Privacy Policy

Your privacy is important to us. This policy explains how AetherLabs collects, uses, and protects your personal information.

Last updated: December 11, 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

  • Account Information: Name, email address, phone number, and company details
  • Policy Data: Insurance policy information you input into our tools
  • Communication Data: Messages, emails, and other communications with us
  • Usage Data: Information about how you use our services and interact with our platform

Automatically Collected Information

  • Device Information: IP address, browser type, operating system
  • Log Data: Access times, pages viewed, and actions taken
  • Cookies: Small data files stored on your device to enhance your experience

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions

Important: We never sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.

Information Sharing and Disclosure

We may share your information in the following circumstances:

With Your Consent

We may share your information when you give us explicit permission to do so.

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Cloud storage and hosting services
  • Email delivery services
  • Analytics and monitoring services
  • Customer support platforms

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection practices

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our services.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@aetherlabs.com

Address: AetherLabs, [Your Address]

Phone: +1 (234) 567-8900